International Development Law Organization

Adopting a Fair Treatment Approach in Indonesia’s Ombudsman Offices

The Ombudsman of the Republic of Indonesia handles citizens’ complaints about public service delivery and maladministration. Often, similar complaints are filed, or citizens return with additional grievances, leading to the refiling of cases and extra legal and administrative costs. The Ombudsman of Indonesia seeks to improve its service delivery, its effectiveness when handling complaints and its relationship with citizens and other stakeholders.

Responsible investment in agriculture and food systems

In 2016, the United Nations Food and Agriculture Organization (FAO) launched a needs-driven Umbrella Programme to enhance responsible investment in agriculture and food systems with a view to addressing the global challenges of food security and hunger, particularly in low income countries. The work includes support for the application of guidance instruments such as the Principles for Responsible Investment in Agriculture and Food Systems (CFS-RAI), endorsed by the Committee on World Food Security in 2014.

Pages

Subscribe to IDLO RSS